Terms governing online product browsing, checkout, Cash on Delivery payment, and delivery.
Welcome to Always Natural. These terms apply to browsing products and placing orders through our online storefront.
Products, prices, and stock quantities are displayed on our website. When you place an order at checkout, our system verifies current product availability and pricing from our live catalog before confirming the order.
Orders placed through our website are payable by Cash on Delivery (COD). The total amount due, including the product subtotal and the delivery charge for your selected area, is shown at checkout before you place the order.
We deliver inside Dhaka, in Dhaka suburbs, and outside Dhaka. The delivery charge depends on the delivery area you select and is clearly displayed on the checkout page before order submission.
After placing an order, you receive an order reference number and confirmation receipt. Signed-in customers can view their order history anytime in My Account, or contact our team via WhatsApp, phone, or email for assistance.
