How we collect and use customer information when you browse our website, create an account, or place an order.
This Privacy Policy explains how Always Natural collects and uses information when you browse our catalog or place an order online.
When you place an order or register an account on our website, we collect the information needed to process and deliver your order: your name, phone number, delivery address, delivery area, and optional email address, along with the items in your order.
We use your contact and address details solely to confirm and fulfill your orders, calculate the applicable delivery charge at checkout, display your order history in your customer account, and respond to your support inquiries via phone, WhatsApp, or email.
Creating an account is optional. You may place orders as a guest or register an account with your phone number or email to view your order history. Passwords for registered accounts are stored in hashed form.
We do not sell your personal contact details. Delivery address and phone details are used only to complete delivery of your order. For any questions regarding your data, please contact us using the phone number, WhatsApp, or email listed on our Contact page.